Shipping and Returns
Our shipping charges are based on the amount of your order, unless you are requesting delivery to an international address.
View our shipping chart
Sgt Grit ships to other countries and APO/FPO addresses. There is an additional charge for shipments to international addresses but NOT to FPO/APO addresses. Shipping charges to international addresses are calculated by the weight of your package and the destination country. We will ship to the following countries: Austria, Australia, Bahamas, Belgium, Bermuda, Brazil, Canada, Cayman Islands, China, Cook Island, Costa Rica, Denmark, Finland, France, Germany, Great Britain, Greece, Greenland, Grenada, Guam, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Korea, Lichtenstein, Luxemburg, Mexico, Marshall Islands, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Samoa, Singapore, Solomon Islands, South Korea, Spain, Sweden, Switzerland, Vatican City, and the Virgin Islands.
Order a catalog to an International location for $5. The catalog includes a $5 coupon towards your first order.
We are confident you will be satisfied with your purchase! Every order comes with a 100% satisfaction guaranteed! If you are not satisfied, we will gladly refund or exchange any merchandise less the shipping charges. If you would like to make a return please send your items back to us at:
Attn: Returns / Exchanges
7100 SW 44th Street
Oklahoma City, OK 73179
If possible, please include your invoice and fill out the back. If not, just put a note in the box giving us instructions on what to do along with your name, address, and a phone # to reach you at if we have any questions.
Return/Exchange of Personalized Items
There will be a 20% return fee applied to the return/exchange of personalized items.
Time to Ship Orders
Sgt Grit strives to get orders out as quickly as possible. Outside of orders placed on weekends or holidays, our goal is to have your orders packed and ready to head out the door within 48 hours or less of you placing it with us. (Please note this does not include items stating they need additional processing time, such as custom made orders.) Customized items and drop-shipped items can take 2-3 weeks for delivery and APO/FPO addresses can take up to 4-6 weeks. Most orders are delivered and to your door in less than 7-10 business days after being shipped out of our building. Providing an accurate e-mail address to us will enable us to send you a confirmation e-mail that your order is in our hands, and then subsequent e-mails stating it has shipped and tracking of an estimated date you will receive your package.
We can ship any items that are in stock and not customized via next business day or 2nd business Day.
Cut In Line Fee for Custom Items
Custom items typically take 7-10 days of additional processing time before they ship out from our facilities. By choosing “Cut In Line Fee” on a customized item, we will guarantee that the item will be ready to ship within 1 business day. You will receive the item based on the shipping options you have chosen for your order.
We currently do not ship to Dulles, VA. If you need to ship to an address in Dulles, VA, we recommend contacting us via email at firstname.lastname@example.org or phone (888-NOV-1775) to change the address to an alternative location. We apologize for the inconvenience.