Shipping and Returns
Our shipping charges are based on the amount of your order, unless you are requesting delivery to an international address.
View our shipping chart
Sgt Grit ships to other countries and APO/FPO addresses. There is an additional charge for shipments to international addresses but NOT to FPO/APO addresses. Shipping charges to international addresses are calculated by the weight of your package and the destination country. We will ship to the following countries: Austria, Australia, Bahamas, Belgium, Bermuda, Brazil, Canada, Cayman Islands, China, Cook Island, Costa Rica, Denmark, Finland, France, Germany, Great Britain, Greece, Greenland, Grenada, Guam, Hong Kong, Iceland, Ireland, Israel, Italy, Japan, Korea, Lichtenstein, Luxemburg, Mexico, Marshall Islands, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Samoa, Singapore, Solomon Islands, South Korea, Spain, Sweden, Switzerland, Vatican City, and the Virgin Islands.
Order a catalog to an International location for $5. The catalog includes a $5 coupon towards your first order.
We are confident you will be satisfied with your purchase! Every order comes with a 100% satisfaction guaranteed! If you are not satisfied, we will gladly refund or exchange any merchandise less the shipping charges. If you would like to make a return please send your items back to us at:
Attn: Returns / Exchanges
7100 SW 44th Street
Oklahoma City, OK 73179
If possible, please include your invoice and fill out the back. If not, just put a note in the box giving us instructions on what to do along with your name, address, and a phone # to reach you at if we have any questions.
Time to Ship Orders
Sgt Grit strives to get orders out as quickly as possible. Our goal is to have your order processed and out the door within 24 hours of the time your order was placed. (Please note: This does not include weekends or orders with items noted needing additional processing time.) Customized items and drop-shipped items can take 2-3 weeks for delivery. Items shipped to APO/FPO locations can take up to 4 to 6 weeks. Most orders take 5 to 7 business days to receive after being shipped. After placing your order online you will receive an order confirmation by email.
If you choose the UPS Ground option, you will be able to take advantage of UPS's My Choice service. The UPS My Choice service will allow you to get delivery alerts via e-mail, voice, or text messages, and track your packages to reroute, reschedule, or authorize a shipment release for your delivery. Sign up for UPS My Choice
We can ship any items that are in stock and not customized via UPS next business day or UPS 2nd Business Day.
Rush Charge for Custom Items
Custom items typically take 7-10 days of additional processing time before they ship out from our facilities. By choosing “rush charge” on a customized item, we will guarantee that the item will be ready to ship within 1 business day. You will receive the item based on the shipping options you have chosen for your order.
We currently do not ship to Dulles, VA. If you need to ship to an address in Dulles, VA, we recommend contacting us via email at email@example.com or phone (888-NOV-1775) to change the address to an alternative location. We apologize for the inconvenience.