Select a question below or view all answers here.
Password Questions
- Do I need to have a password to place an order?
- I previously set up a password, but now your system says it does not recognize me.
- I can't remember my password.
- I've been locked out of my account. Now what?
- I am trying to place an order, but your system says there is already another user with my email address.
Shopping Questions
- What is Sgt Grit's Return Policy?
- What payment methods does Sgt Grit accept?
- How long will it take my order to ship?
- Can my order be shipped overnight or 2nd day?
- Does Sgt Grit offer custom/bulk orders?
- Does Sgt Grit ship to APO/FPO addresses?
- Does Sgt Grit ship internationally?
- Do I have to place my order online?
- I have a coupon, when do I use it during the checkout process?
- I have a gift certificate, when do I use it during the checkout process?
Technical Questions
- I am trying to place an order, but your system says there is already a user with my email address.
- I am trying to add an item to my basket, but I get an error message. Now what?
- My shopping cart still shows empty after I have clicked on everything I want to order.
- I can't find an item and I know you have it.
General Information
Other Questions you don't see here?
Email the webmaster at web@grunt.com or call toll free 888-NOV-1775 (888-668-1775) Mon-Fri 8am to 5pm CST and Sat 10am to 2pm CST to have your questions answered.